Mailplane

Known Issues

Mailplane 2.1

• Safari crashes when clicking a link inside Mailplane.

  Workaround: Start Safari before clicking the link.

  Solution: Download and install the preview version. The same fix will be released with the next stable update.

• Drag and drop of the following file types has no effect: mailloc, mailtoloc, and webloc

  This feature will be enabled with a future release.

• Context menu doesn’t show spell checking entries.

  Solution: Upgrade to Mailplane 2.1.10. Use the Mailplane > Check for update menu item or download from the website.

• Text cursor doesn’t blink in search/to/cc/bcc input fields w/ possible freezes

  Solution: Upgrade to Mailplane 2.1.10. Use the Mailplane > Check for update menu item or download from the website.

• Mailplane opens Google Calendar instead of inbox

  I'm currently investigating this problem. Solution: Use the Mailplane > Reset Gmail Session to create a new session. Here's a workaround in case this doesn't help: Open Safari and load gmail.com. Turn off the Google Calendar lab feature in Gmail > Settings > Labs and restart Mailplane after saving the settings in Safari.

• Mailplane License doesn’t validate

  The problem can be caused by some "Application Enhancer" haxies. Solution: Uninstall Application Enhancer or disable the faulty haxie.

• “Offline Gmail” doesn’t work on Snow Leopard

  The current Google Gears version isn't compatible with Snow Leopard. There are currently two solutions:

  Solution 1: Try the workaround.

  Solution 2: Uninstall Google Gears:

  1. Quit Safari and Mailplane
  2. In Finder, open your Applications folder.
  3. Open the folder named Utilities.
  4. Open Terminal.
  5. In Terminal, enter the following command (including the quotes): '/Library/Internet Plug-Ins/Gears.plugin/Contents/Resources/uninstall.command'
  6. Press Enter.
  7. Enter your password when prompted.

  Next step: Please watch http://gears.google.com for the Google Gears version and re-install as it becomes available.

• Gmail shows “Loading” or “Still Working” infinitely
  The "Send & Archive" lab feature currently doesn't work with Offline Gmail. Disable one or the other (The issue can be duplicated in Safari). Workaround: Command click the "Sign out" link. Finally login again.
• Toolbar buttons/menu items don’t work.
  Solution: Open your Gmail settings and enable keyboard shortcuts.

Mailplane 2.0

• This version isn’t supported anymore.

  Mailplane 1.x isn't supported anymore. Solution: Please upgrade Mailplane to the latest version - it's free for all customers: Download

Mailplane 1.61.x

• This version isn’t supported anymore.

  Mailplane 1.x isn't supported anymore. Solution: Please upgrade Mailplane to the latest version - it's free for all customers: Download